Novessa Return Policy

You can return your order within 14 days of receipt, and we will ensure that the purchase amount is refunded within five business days after receiving the return shipment.

Easy Returns in Three Simple Steps:

Step 1: Fill in the return form.

Download here Fill in the return form completely.

Step 2: Send your order back.Send the items along with the completed return form to the address provided on the return form. Make sure to include a Track & Trace code with your package. As the sender, you are responsible for the shipment, and we want to avoid any misunderstandings.

Step 3: Receive your refund.
Once we have received your package, we will ensure that the purchase amount is refunded to your bank account within five business days.